Inhouse IT‑Support (gn) – Mehr als nur Tickets
Core
Internal IT support role responsible for 1st-level support, client device management, patching, onboarding/offboarding, and administration of core IT services.
Role type
IT Support Specialist
Builds
Central IT services for internal users
Domain
IT Operations / Enterprise IT
Required skills
Windows administration, macOS basics, network fundamentals (TCP/IP, DNS, DHCP), Active Directory, DNS, DHCP, Exchange, Microsoft 365, Atlassian tools
Preferred skills
Process improvement, documentation
Technologies
Windows, macOS, Active Directory, DNS, DHCP, Exchange, Microsoft 365, Atlassian
Responsibilities
Provide 1st-level internal IT support, install and maintain Windows and macOS clients, manage patching for VM images, handle onboarding and offboarding, procure and manage hardware and software, administer Active Directory, DNS, DHCP, Exchange, and Microsoft 365, manage users and roles in Atlassian tools
Seniority
Entry-level to Mid-level