Account Manager (m/w/d) für WLAN & IT-Infrastruktur
Core
Account Manager responsible for long-term retention and growth of existing B2B clients for WLAN and IT infrastructure services.
Role type
Account Manager (B2B)
Builds
Long-term client relationships and recurring revenue for IT infrastructure services
Domain
IT Services / Network Infrastructure
Deliverable
client delivery
Required skills
B2B account management, client relationship management, technical pre-qualification, proposal development, contract and service agreement management, stakeholder communication
Preferred skills
IT infrastructure knowledge (WLAN, networking, servers, cloud), project coordination experience
Technologies
WLAN, networking, servers, cloud
Responsibilities
Manage and develop existing client accounts, identify upsell opportunities, prepare technical requirements for the engineering team, create and present proposals, monitor contract renewals and service levels, act as the primary liaison between clients and technical teams
Seniority
Mid-level, hands-on IC