Mitarbeiter Kundenservice & Servicekoordination (m/w/d)
On-site
Core
Handling customer inquiries, service disruptions, and maintenance scheduling for energy and electrical installations.
Role type
Customer service & service coordination specialist
Builds
Service and maintenance operations for photovoltaic, electrical, and energy systems
Domain
Energy technology and electrical engineering
Deliverable
client delivery
Required skills
customer service experience, ticket system management, appointment scheduling, technical aptitude, German (fluent)
Preferred skills
background in trade or service, office software proficiency
Responsibilities
Answering customer calls and emails, logging service disruptions and complaints, scheduling technician visits, coordinating service teams, tracking case resolution, assisting with warranty claims