Mitarbeiter/in (m/w/d) für die Kundenbetreuung
Core
Voice and email support for Palette CAD 3D planning software, handling customer inquiries and ensuring smooth daily operations. (via careerplan.io/jobs/13635-39ed55b4_JB5248520-S-mitarbeiterin-mwd-fur-die-kundenbetreuung-at-palette-cad-ag)
Role type
Customer support specialist
Builds
Customer experience and operational flow for 3D planning software
Domain
Software / 3D planning
Deliverable
client delivery
Required skills
German (fluent), English (good), MS Office, empathy, patience, clear communication
Preferred skills
Digital interest, administrative skills, teamwork
Responsibilities
Answer customer calls and emails, process incoming inquiries, perform front and back office tasks, maintain customer and process data, collaborate with other departments