Mitarbeiter Kundenservice Einreiseorganisation (m/w/d)
Hybrid
Core
Processing and managing eTA/ESTA/Visa applications for travel customers, including document verification, data entry, and regulatory research.
Role type
Customer service specialist for travel entry documentation
Builds
Travel entry documentation services for customers
Domain
Travel & Tourism
Deliverable
client delivery
Required skills
Written and verbal communication, software proficiency, data entry, regulatory research, process optimization, sensitive data handling
Preferred skills
Experience in entry management and tourism
Technologies
Software tools for automation and data management
Responsibilities
Handling written customer communication, verifying and processing visa/ETA/ESTA applications, clarifying customer inquiries via phone, researching and preparing entry regulations, ensuring quality and process optimization