Account Manager (m/w/d)
Core
Account Manager responsible for systematic upselling, strategic account development, and long-term retention of existing customers in the energy sector.
Role type
Senior Account Manager (Key Account)
Builds
Hardware solutions and SaaS services for utility companies and grid operators
Domain
Energy sector / Smart Grids / IoT
Required skills
Key Account Management, Customer Success, strategic upselling, cross-selling, customer lifecycle management, CRM tools, technical communication, negotiation
Preferred skills
Experience in energy industry, SaaS, agile teamwork, HubSpot, travel readiness
Technologies
HubSpot, IoT platforms
Responsibilities
Develop customer relationships strategically through regular structured reviews, manage individual customer care plans, support customers through onboarding to renewal and expansion, maintain customer health scores, network customers via events and reference reports
Seniority
Senior, hands-on IC
