Account Manager (Mensch)
Core
Account Manager responsible for managing a defined portfolio of new and existing customers in the HORECA (hotels, restaurants, catering) sector, focusing on expanding long-term relationships and driving business growth.
Role type
Account Manager (Sales/Client Services)
Builds
Long-term, stable customer relationships and service delivery for HORECA partners
Domain
Food & Beverage / HORECA / Procurement Services
Deliverable
client delivery
Required skills
Account management, contract negotiation, customer relationship management, data analysis, reporting, cross-functional collaboration, travel readiness
Preferred skills
Experience in HORECA or service-oriented industries, Salesforce/CRM experience
Technologies
MS Office, Salesforce, CRM systems
Responsibilities
Manage and grow a portfolio of new and existing customers; conduct professional customer meetings and follow up on agreements; negotiate and finalize new contracts; analyze key performance indicators to identify improvement opportunities; create independent reports, evaluations, and presentations; participate in business reviews and supplier meetings; build professional network
Seniority
Entry-level to Mid-level, hands-on IC