Customer Service Specialist – Direct Sales & Digital Process Optimization (w/m/d)
Core
B2B sales and digital process optimization for steel/aluminum reinforcement products in plastic windows, combining direct sales with workflow automation and AI implementation.
Role type
Senior IC sales specialist (B2B) with process optimization focus
Builds
New customer acquisition, sales offers, and cross-functional digitalization projects
Domain
Construction materials (plastic windows) + B2B Sales + Digital Transformation
Deliverable
product features
Required skills
B2B sales, process analysis, project management, AI/automation concepts, analytical thinking, cross-functional coordination
Preferred skills
ERP/CRM systems, Dutch language, technical background
Technologies
Office applications, ERP/CRM systems
Responsibilities
Develop direct sales for steel/aluminum reinforcements, acquire and manage B2B customers, create and negotiate sales offers, coordinate interfaces with technical departments, analyze and optimize sales/service processes, drive digitalization and AI projects
Seniority
Entry-level to Senior, hands-on IC