Telefonischer Kundenservice (m/w/d) technischer Schwerpunkt
Core
Technical customer service role supporting a solar solutions provider by consulting partners and end-customers on renewable energy products and system expansions.
Role type
Technical customer service representative (solar solutions)
Builds
Solar components (inverters, wallboxes, storage) and system expansion solutions
Domain
Renewable energy / Solar technology
Deliverable
client delivery
Required skills
Technical understanding, Structured work style, Clear communication, German (fluent)
Preferred skills
Interest in technology
Responsibilities
Marketing inverters, home power plants, wallboxes, and intelligent storage solutions; Consulting existing customers on system expansions; Consulting potential and interested new partners; Referring end-customers to local partners; Conducting satisfaction surveys with existing customers; Documenting call results and contacting partners/customers via email