Distributor Service Representative (m/w/d)
Core
You serve as the operational and strategic hub for sales partners, enabling their success through coaching, commercial operations, and account management.
Role type
Distributor Service Representative (Channel Partner Enablement & Commercial Operations)
Builds
Sales partner enablement programs, reliable commission settlements, and optimized inventory availability for partners.
Domain
Chemical industry distribution / B2B sales operations
Required skills
Partner enablement and coaching, commission management, accounts receivable/payable management, master data management, inventory coordination, claims processing, financial reporting, stakeholder communication
Preferred skills
Channel/Partner sales experience, analytical mindset, process discipline
Technologies
ERP systems, CRM tools, financial reporting software
Responsibilities
Coach and train sales partners on commercial and process topics; manage partner and customer accounts (front and back office); ensure timely monthly financial settlements and commission calculations; coordinate inventory management with supply chain; process partner claims and escalate complex customer issues; maintain accurate master data and adhere to quality standards.
Seniority
Mid-level, hands-on IC
