Leitungsstelle: Field Service & Package (all genders)
Core
Leading the IGT Field Service EMEA business unit, responsible for operational excellence, delivery, and strategic development within the industrial gas turbine sector.
Role type
Senior leadership (Head of Field Service & Package)
Builds
Field service operations and package service solutions for industrial gas turbines
Domain
Industrial gas turbines / Aerospace / Energy
Required skills
Strategic leadership, operational management, budget control, resource planning, process optimization, business development, contract management, stakeholder management
Preferred skills
International project management, digitalization, automation, change management
Technologies
Field Service Management systems, OSS/FS platforms
Responsibilities
Lead the IGT Field Service EMEA organization including engineering and package services; oversee operational delivery, quality, and customer satisfaction; manage delivery unit performance against KPIs, service levels, and budgets; plan and allocate global personnel, equipment, and resources; procure materials and tooling for service projects; drive productivity, quality, and competitiveness; develop processes and digitalization; collaborate with programs and sales on market requirements and capacity planning; implement strategic projects and customer campaigns; participate in investment projects and portfolio development; expand global market presence through strategic partnerships.
Seniority
Senior, strategic leadership
