Sr. Mgr, Field Service
Core
Directs coordination of technical and administrative support activities including installation, repair, preventive maintenance, and engineering change upgrades at client sites for critical equipment.
Role type
Senior Manager, Field Service Operations
Builds
Stable, scalable service operations for installed base performance
Domain
Semiconductor manufacturing equipment / Field Service
Required skills
Strategic planning, team leadership, budget management, safety compliance, stakeholder engagement, operational excellence, talent development, quality assurance, cost control, forecasting
Preferred skills
Advanced degree, experience with ramp-ups of new tools
Responsibilities
Serve as senior authority for the site representing Lam with customers and internal leadership; Develop and execute site strategy aligned with AT goals; Own site-level performance metrics including safety, cost, and quality; Lead ramp-ups of new tools; Own the site operating budget, capital planning, and cost controls; Build, develop, and retain high-performing Service teams
Seniority
Senior, hands-on IC