Second Level Supporter (m/w/d) Helpdesk
Core
Provide second-level IT support for stability of deployed systems and optimal customer service with IT solutions.
Role type
Second Level Supporter (Helpdesk)
Builds
IT support services for clients
Domain
IT Services
Required skills
Windows environments, ticketing systems, client/application/system administration, root cause analysis, process optimization
Preferred skills
Second Level support experience, IT training/certifications