Applikationssupporter Prozessablauf (m/w/d)
Core
First point of contact for customer support regarding process questions and independent handling of technical inquiries.
Role type
Application Support Specialist (Process Flow)
Builds
IT applications and process solutions for customers
Domain
Energy solutions / IT support
Required skills
IT application support, requirement analysis, problem-solving, solution development, application optimization, test coordination
Preferred skills
Customer collaboration, external vendor management, IT degree or training
Technologies
None specified
Responsibilities
Act as first point of contact for customer process questions, Independently handle technical inquiries, Analyze requirements and problems to develop solutions, Support optimization and development of applications, Conduct and coordinate tests for new functionalities
Seniority
Mid-level, hands-on IC