Event Manager (all genders), Steigenberger Icon Europäischer Hof Baden-Baden
Core
Leading the Event & Convention Sales department to handle inquiries, create proposals, manage bookings, and ensure revenue generation for the hotel.
Role type
Senior Event & Convention Sales Manager
Builds
Event and convention sales packages for corporate and private clients
Domain
Luxury Hospitality / Event Management
Deliverable
client delivery
Required skills
Convention sales expertise, team leadership, negotiation, proposal creation, customer relationship management, crisis management, sales strategy
Preferred skills
Experience in luxury hotel industry, foreign languages, creative problem solving
Technologies
CRM systems, booking platforms, presentation software
Responsibilities
Lead the Event & Convention Sales department, process event inquiries and create proposals, conduct successful sales conversations, serve as the primary contact for guest requests and complaints, ensure sustainable customer care, coordinate closely with operational event departments, lead, motivate, and develop the team through training
Seniority
Senior, hands-on IC with team leadership