Event-Sales Coordinator (m/w/d)
Core
First point of contact for customers via phone/email, responsible for creating quotes, follow-ups, upsales, and managing the complete lead lifecycle from marketing acquisition to conversion.
Role type
Event Sales Coordinator
Builds
Sales pipeline and customer relationships for event/meeting venues
Domain
Hospitality / MICE (Meetings, Incentives, Conferences, Exhibitions)
Required skills
Event/Convention Sales, CRM systems, Lead management, Upselling, Customer lifecycle management, German (fluent), English (fluent)
Preferred skills
Hotel/Convention Sales/MICE education, Entrepreneurial mindset, Networking, Process improvement, Tour guiding
Technologies
CRM systems
Responsibilities
Answer customer inquiries via phone and email, create quotes and handle follow-ups, execute inbound sales strategy, manage leads from acquisition to conversion, conduct site tours to convince guests, maintain external booking platforms, develop process standards
Seniority
Entry to Mid-level, hands-on IC