IT Service Specialist (m|w|d), Westhausen , DEU
Hybrid
Core
Providing 1st and 2nd-level IT ticket support, ensuring stable IT operations, and managing IT hardware/software lifecycle.
Role type
IT Service Specialist (1st/2nd Level Support)
Builds
Stable IT operations and user support for a high-tech manufacturing company
Domain
High-tech manufacturing (semiconductors, aerospace)
Required skills
Windows desktop and server technologies, ticket system management, IT documentation creation, hardware lifecycle management
Preferred skills
First professional experience in IT support
Technologies
Microsoft Windows, Ticket systems
Responsibilities
Process incoming IT support tickets, maintain stable IT operations, create and update IT documentation, assist with user onboarding and offboarding, manage IT hardware and software licenses