Mitarbeiter Forderungsmanagement (m/w/d) - hybrides Arbeiten
Hybrid
Core
Handling customer accounts, clarifying open claims, and developing individual repayment solutions.
Role type
Claims management specialist
Builds
Repayment plans and settlement agreements for customers
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
Customer service, financial analysis, negotiation, case management, legal communication, documentation
Preferred skills
Experience in claims management, debt collection, credit services, MS Office
Responsibilities
Phone-based customer support and consultation, analyzing financial situations, negotiating repayment plans, tracking claim cases, communicating with lawyers and counseling centers, documenting interactions in internal systems
Seniority
Entry-level to Mid-level