Call Center Agent (m/w/d)
Core
Handling incoming customer calls, providing technical support, and documenting results.
Role type
Call Center Agent (Outbound/Inbound) (via careerplan.io/jobs/12633-b6480583_JB5215982-S-call-center-agent-mwd-at-dis-ag-office-management)
Builds
Customer support and satisfaction surveys
Domain
Customer Service / Technical Support
Deliverable
client delivery
Required skills
Phone communication, MS Office, German (fluent), Customer data entry, Call handling
Responsibilities
Answering incoming customer calls, Providing technical support via phone, Documenting call results, Routing customer issues to relevant departments, Conducting satisfaction surveys