Account Manager (m/w/d) Customer Success in einem Dienstleistungsunternehmen
Core
Operate and deliver B2B campaign projects for key clients, ensuring quality, timelines, and results while driving sustainable customer growth.
Role type
Senior Account Manager (Customer Success)
Builds
B2B campaign projects and strategic customer development initiatives
Domain
B2B Services / Customer Success
Deliverable
client delivery
Required skills
Strategic thinking, project coordination, stakeholder management, business review facilitation, quality assurance, growth identification
Preferred skills
Experience with AI-assisted workflows, Ideal Customer Profile (ICP) validation
Technologies
MS Office
Responsibilities
Lead operational execution of Customer Success and B2B campaign projects; Facilitate strategic business reviews with decision-makers; Coordinate project phases and deliverables across multiple clients; Establish regular customer reviews and align with stakeholders; Validate target audiences using defined ICPs; Identify growth opportunities and coordinate with Telemarketing and Delivery teams.