Mitarbeiter Digital Workplace Services (w/m/d)
Core
First-level IT support and digital workplace services for end users at a hospital.
Role type
IT Service Desk Specialist (Digital Workplace)
Builds
IT asset management, software installation, and hardware configuration for hospital staff.
Domain
Healthcare / IT Support
Required skills
IT service desk support, hardware and software installation, Windows and Office proficiency, database maintenance, customer service
Preferred skills
First-level support experience, business acumen, high self-motivation
Responsibilities
Serve as first point of contact for hardware and software issues, perform first-level support for end users, assist with installation and configuration of IT assets, maintain internal IT asset database, prepare and hand over IT equipment.
Seniority
Entry to Mid-level