Service Delivery Intern (IT Helpdesk) - Summer 2027
Core
First-line technical support for corporate IT systems including endpoint, asset, identity, and access management.
Role type
IT Helpdesk Intern
Builds
Corporate IT systems support and user equipment provisioning
Domain
IT Service Management / Corporate IT
Required skills
ticket triage, endpoint management, asset management, identity and access management, user account lifecycle, password resets, equipment provisioning, conference room AV setup, knowledge base documentation
Responsibilities
Provide first-line technical support to employees, triage and resolve tickets through ITSM platform, manage onboarding and offboarding workflows, escalate complex issues, document knowledge base entries, support conference room setup
Seniority
Intern (via careerplan.io/jobs/5425409008-service-delivery-intern-it-helpdesk-summer-2027-at-rfsmart)
