Call Center Agent (m/w/d)
Core
Proactively contact warm leads interested in new heating systems to qualify them and prepare for handover to Sales Managers.
Role type
Outbound Call Center Agent (Lead Warming) (via careerplan.io/jobs/1246777-call-center-agent-mwd-at-thermondo-gmbh)
Builds
Qualified leads for the sales team
Domain
Renewable energy / Heating systems
Deliverable
client delivery
Required skills
Outbound calling, CRM software usage, lead qualification, customer relationship management, KPI tracking
Preferred skills
Interest in renewable energy, technical or commercial background
Technologies
Salesforce
Responsibilities
Contacting warm leads, transferring customer information to CRM, supporting the customer journey, optimizing acquisition processes
Seniority
Junior to Mid-level, individual contributor