Disponent:in Level 1
Core
Planning and dispatching technicians, external contractors, materials, and tools to ensure service orders are executed on time, with high quality and cost efficiency.
Role type
Operations dispatcher (Level 1)
Builds
Service orders for infrastructure maintenance and technical services
Domain
Infrastructure / Technical Services
Required skills
Planning and dispatching, Order verification, Progress tracking, Resource allocation, Cost monitoring, Documentation
Preferred skills
MS Office, IT systems, Technical order control, Shift work readiness
Technologies
MS Office, IT systems
Responsibilities
Plan and dispatch technicians and external contractors; Verify new orders for completeness; Track progress of ongoing service orders; Organize technician deployment and on-call shifts; Monitor costs and quality; Document and hand over completed orders.