CRM Manager Salesforce (m/w/d)
Core
Managing the intersection between people, processes, and digital technology to drive value from the Salesforce CRM system for the sales team and daily operations.
Role type
CRM Manager (Salesforce)
Builds
Salesforce CRM system adoption, process harmonization across European countries, and sales enablement tools.
Domain
Sales operations / CRM / Digital transformation
Required skills
CRM management, Salesforce expertise, change management, stakeholder management, process optimization, data analysis, training and support
Preferred skills
German and English fluency, additional European languages, travel within EU
Technologies
Salesforce
Responsibilities
Gather and evaluate requirements from sales leaders and field staff; coordinate with IT to implement solutions; lead Salesforce rollout in Germany and other European countries; ensure system adoption and process compliance; analyze usage data to identify improvements; develop the CRM system proactively; provide training and user support.
Seniority
Mid-Senior, hands-on IC