Mitarbeiter (m/w/d) Anwendersupport
On-site
Core
Providing technical customer support for digital health insurance services via phone, including app/website troubleshooting, registration assistance, and general inquiries.
Role type
Customer support specialist (IT/Health Insurance)
Builds
Digital health insurance customer service solutions
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
German (fluent), MS Office, customer service, technical troubleshooting, registration processes
Preferred skills
Call center experience, shift work flexibility
Responsibilities
Answering customer calls regarding app and website issues, assisting with registration and code delivery, answering general insurance questions
