IT-Support-Spezialist (m/w/d) im First-Level Support
Core
First-level IT support specialist providing technical assistance and troubleshooting for medical staff in a healthcare environment.
Role type
First-level IT support specialist
Builds
IT support services for medical personnel and healthcare IT systems
Domain
Healthcare / Medical IT
Deliverable
client delivery
Required skills
IT support experience, Microsoft environment knowledge, problem-solving, communication, patience, system maintenance, workstation setup, medical software troubleshooting
Preferred skills
Healthcare IT experience
Technologies
Microsoft environment
Responsibilities
Serve as the first point of contact for medical staff regarding IT issues, assist with software maintenance and system upkeep, perform workstation moves and new setups, identify and resolve recurring IT problems, handle complex IT issues related to medical software and devices, analyze and fix technical problems