IT-Techniker (m/w/d)
Core
IT technician providing on-site support for hardware, software, and conference room systems to ensure smooth operations for a healthcare network serving critically ill patients.
Role type
IT technician (IT Support)
Builds
IT support services for desktops, laptops, mobile devices, printers, scanners, and conference room video systems
Domain
Healthcare / IT Infrastructure
Required skills
Hardware troubleshooting, OS configuration (Windows), Mobile device setup (iOS), Network basics (LAN/WAN/VPN), Ticket management, Documentation, Conference room setup
Preferred skills
Infrastructure tasks, Network administration
Technologies
Windows, Microsoft 365, iOS, LAN/WAN, VPN, VoIP
Responsibilities
Answer IT support calls and resolve issues via remote assistance, Manage and track support tickets, Diagnose and fix hardware/software issues on desktops, laptops, and mobile devices, Set up and maintain workstations and conference room video systems, Collaborate on complex technical issues, Create and maintain technical documentation
Seniority
Entry-level to Mid-level, hands-on IC