Servicedisponent (m/w/d)
Core
Planning and organizing technical service operations, optimizing routes, and managing customer correspondence for service dispatch.
Role type
Service Dispatcher
Builds
Technical service operations and customer service workflows
Domain
Industrial equipment / Plant construction
Required skills
Technical understanding, ERP system experience, route optimization, order processing, customer communication, project coordination
Preferred skills
Experience in service business or plant construction, Business Central (BC) proficiency
Technologies
ERP systems, Business Central (BC)
Responsibilities
Plan and optimize technical service routes, manage customer correspondence, monitor service operations for scheduling and material readiness, prepare for and follow up on service visits, process service quotes and orders, coordinate smooth service workflows
Seniority
Entry-level to Mid-level, operational role