IT Support Specialist (m/w/d) Linux
On-site
Core
Provide 1st and 2nd level IT support for internal employees, handling tickets, user onboarding, permissions, and device management in a Linux environment.
Role type
IT Support Specialist (Linux)
Builds
IT support services for internal staff
Domain
IT Services / Linux
Deliverable
client delivery
Required skills
Linux environment support, user account management, permission administration, ticket triage and prioritization, technical documentation creation, onboarding support
Preferred skills
progression to System Administrator
Technologies
Linux
Responsibilities
Process and prioritize IT support tickets for internal users, manage user onboarding and offboarding, administer user permissions and software licenses, resolve technical issues and escalate complex cases, create and maintain technical documentation for hardware and software