IT-Support 1st Level (m/w/d)
Core
First-line IT support for hardware and software issues, serving a named client in the Mannheim area.
Role type
1st Level IT Support Specialist
Builds
IT support services for a client
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
Computer hardware knowledge, Operating systems, Networking, Standard software, Ticketing systems, Phone support, Basic troubleshooting
Preferred skills
Problem-solving skills, Teamwork
Technologies
Ticketing systems