Desktop Support Engineer
Core
First-line technical support for hardware, software, and mobile applications across the firm.
Role type
Help Desk Engineer
Builds
IT support services for internal users
Domain
Financial Services / IT Support
Deliverable
client delivery
Required skills
Hardware troubleshooting, Software installation, Mobile app configuration, Ticketing systems, Windows/Mac/iOS proficiency, Basic diagnostics
Preferred skills
Microsoft/A+ certifications, Shift flexibility, Overtime availability