IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)
Core
Handling complex IT support requests at 2nd and 3rd level, analyzing and solving technical problems, and providing technical consulting to customers.
Role type
Senior IT Support Engineer
Builds
IT support solutions and documentation for internal customers and departments
Domain
IT Infrastructure and Operations
Deliverable
client delivery
Required skills
Operating system administration (Windows, Linux), Network technologies and protocols, Troubleshooting, Technical documentation, Collaboration with 1st-level support
Preferred skills
Degree or training in Computer Science, Flexible working hours adaptation