Teamleiter Vertriebsinnendienst (m/w/d)
Core
Leading and strategically developing the internal sales service team to ensure high service quality and efficient order processing for national and international clients.
Role type
Senior Sales Operations Manager / Team Lead
Builds
Efficient sales support processes, CRM/ERP workflows, and customer service standards
Domain
Industrial technology (connectivity and network technology)
Required skills
Team leadership, Sales Operations expertise, Process optimization, Data analysis, CRM/ERP management, Cross-functional collaboration, Customer service, Strategic planning
Preferred skills
Technical product knowledge, SAP proficiency, International business experience
Responsibilities
Lead and develop the internal sales service team, Optimize sales support processes (quotations, orders, complaints), Analyze KPIs to drive efficiency, Collaborate with sales, production, and logistics, Support national and international clients and partners, Implement strategic sales growth initiatives
Seniority
Senior, hands-on IC with leadership responsibilities