IT Service Desk Mitarbeiter/in (m/w/d)
Core
First point of contact for users to support them with technical problems and IT questions.
Role type
IT Service Desk Specialist
Builds
IT support services for end-users
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
Windows client administration, Windows Server administration, Microsoft Office 365, ticket system management, hardware and software procurement coordination, training material creation
Preferred skills
Technical and commercial understanding, customer-oriented approach, solution-oriented work
Technologies
Windows, Windows Server, Office 365, Ticketing Systems