Applikationsbetreuer OMNITRACKER (m/w/d)
Hybrid
Core
1st and 2nd level application support for the VIMA (course planning) specialist application, including user support, incident analysis, bug fixing, and documentation.
Role type
Application Support Specialist (1st/2nd Level)
Builds
Support and maintenance of the VIMA application for welfare and healthcare clients
Domain
Healthcare / Social Services / IT Service Management
Deliverable
client delivery
Required skills
Application support (1st/2nd level), Incident analysis, Bug fixing, User training, Documentation, Project support, Update planning, Testing
Preferred skills
ITIL 4 Foundation, Prince 2, Healthcare domain knowledge, On-call availability