Customer Solution Manager (m/f/d)
Core
Shape solutions that move customers forward by bridging the relationship between customers and the organization, turning requirements and performance insights into practical improvements.
Role type
Senior Customer Solution Manager (Road Logistics)
Builds
Practical solutions for strategic Road Logistics customers
Domain
Road Freight / International Transport / Supply Chain
Required skills
Strategic account management, Road Freight operations knowledge, International transport networks, Stakeholder influence, Analytical skills, KPI and performance metrics management, Continuous improvement, Excel and data interpretation
Preferred skills
Contract management experience, Cross-functional collaboration, Decision-making freedom
Responsibilities
Bridge the relationship between customers and the organization, Turn customer requirements and performance insights into practical improvements, Join the Contract Management team as a strategic customer interface, Expand scope through international customer exposure and cross-functional collaboration, Influence solutions and shape the customer experience, Challenge constructively to strengthen performance