Sr. Manager, Account Management
Core
Sr. Manager setting strategy and driving operational efficiency for a team of account managers and coordinators serving Uber Freight customers.
Role type
Senior Manager, Account Management
Builds
Operational execution strategies and high-quality customer service culture for Uber Freight
Domain
Logistics / Freight Transportation
Required skills
Strategic planning, Team leadership, Data-driven decision making, Stakeholder management, Process improvement, Sales influence
Preferred skills
Cross-departmental collaboration, Vision setting, Talent development
Technologies
N/A
Responsibilities
Translate business unit goals into operational roadmaps, Solve key pain points for customers and internal org, Build a culture of high quality customer service, Allocate team and cross-functional resources, Drive continuous improvement and strategic relationships, Unlock new business opportunities
Seniority
Senior, hands-on IC