Sr. Manager - Account Management, Intermodal
Core
Sr. Manager leading intermodal account operations strategy for Uber Freight's brokerage and transportation management lines of business.
Role type
Senior Manager, Intermodal Operations
Builds
Operational efficiency and process improvements for intermodal freight services
Domain
Logistics / Freight Transportation / Intermodal
Required skills
Intermodal operations strategy, team leadership, stakeholder management, data-driven decision making, conflict resolution, customer service culture building, resource allocation, strategic relationship building
Preferred skills
Cross-departmental collaboration, vision setting, talent development, bias for data, trusted advisor capabilities
Technologies
None stated
Responsibilities
Translate business unit goals into operational roadmaps, identify and solve customer pain points, build high-quality customer service culture, allocate cross-functional resources, drive continuous improvement strategies, influence organization on customer obsession, manage trade-offs between CSAT and other metrics, unlock new business opportunities
Seniority
Senior, hands-on IC with team management (via careerplan.io/jobs/5196024008-sr-manager-account-management-intermodal-at-uberfreight)