Sachbearbeitung (m/w/d) Technisches Büro – Darmstadt
Core
Coordinate field technicians, manage customer communications, and handle the commercial process from order intake to invoicing for security system services.
Role type
Administrative coordinator (technical office)
Builds
Security system services (fire alarm, video security, intrusion detection)
Domain
Security services / Facility management
Required skills
Route planning, customer communication, order processing, invoicing, time tracking, team coordination
Preferred skills
Experience in dispatching or logistics, proactive decision-making, prioritization
Technologies
None stated
Responsibilities
Coordinate technician schedules and routes, handle customer inquiries via phone and email, process orders and invoices, verify technician time entries, act as administrative contact for technicians
Seniority
Mid-level, hands-on IC