IT-Support Mitarbeiter*in 1st-2nd Level - Firmenwagen
Core
Providing on-site 1st and 2nd level IT support for schools, municipalities, and research institutions in the Ortenaukreis region.
Role type
On-site IT Support Specialist (1st-2nd Level)
Builds
Hardware and software support for end-user devices including PCs, laptops, printers, and mobile devices.
Domain
Education and Public Sector IT Services
Deliverable
client delivery
Required skills
Linux administration, IServ administration, Backup solutions, Microsoft technologies, Client device management, Hardware troubleshooting, Ticket system management
Preferred skills
Mobile Device Management, Print-Server administration
Technologies
Linux, IServ, Microsoft, MDM, Print Servers
Responsibilities
Support diverse IT environments with hardware and software installation, configuration, and maintenance; Perform end-user support and assist with print-server administration; Analyze, handle, and document incidents and requests via the ticketing system.
Seniority
Mid-level (3+ years experience)