Servicekoordinator Technischer Innendienst - Pumpen / SHK (m/w/d)
Core
Coordinate and administratively process service orders (maintenance, inspections, repairs, installations) for field technicians serving residential, commercial, and institutional clients in the Berlin/Brandenburg region.
Role type
Service Coordinator (Technical Sales Support)
Builds
Service schedules, quotes, invoices, and final documentation for pump systems.
Domain
Building services / Heating, ventilation, air conditioning, and hot water (SHK) / Pump technology
Deliverable
client delivery
Required skills
Technical or commercial training, structured organization, reliability, German (fluent), order tracking, quote creation, invoicing, customer communication
Preferred skills
Experience in technical customer service, dispatching, pump technology, SHK industry
Responsibilities
Schedule and coordinate service orders for field technicians, process administrative tasks from service reports to final documentation, create and track quotes, handle final invoicing, serve as the primary customer contact for technical support
Seniority
Entry-level to Mid-level, hands-on coordinator