1st & 2nd-Level-Support (m/w/d)
Core
Providing 1st & 2nd-level IT support via ticketing and phone, including remote and on-site troubleshooting, while maintaining IT infrastructure and client management systems.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
IT infrastructure stability and client system availability
Domain
Agriculture technology / IT Operations
Deliverable
client delivery
Required skills
IT administration, ticketing systems, ERP systems, Microsoft Server administration, client management systems, basic business knowledge
Preferred skills
Teamwork, continuous learning, communication skills
Technologies
Microsoft Servers, ERP systems, Ticketing systems