1st Level Supporter (m/w/d) Netzwerksysteme
On-site
Core
Provide 1st level support for network systems via on-site, phone, remote, and email channels, handling hardware and software issues.
Role type
1st level IT support specialist (network systems)
Builds
Network system installations, configurations, and administration
Domain
Medical technology / IT infrastructure
Deliverable
client delivery
Required skills
Network system installation, configuration, administration, ticket system documentation, hardware troubleshooting, software troubleshooting
Preferred skills
IT affinity
Technologies
Network systems
Responsibilities
Support on-site, by phone, remotely, and via email; Support with hardware and software problems; Installation, configuration, and administration of network systems; Capture and document incidents in the ticket system