Servicedisponent (m/w/d)
Core
Telephone and written correspondence with customers, planning and coordinating technician dispatches, and optimizing routes and service workflows.
Role type
Service Dispatcher
Builds
Service operations and technician dispatch schedules
Domain
Industrial services / Technical maintenance
Required skills
Technical understanding, ERP system proficiency, route optimization, offer creation, customer communication
Preferred skills
Experience in service business, dispatching, or plant construction, Microsoft Business Central
Technologies
ERP systems, Microsoft Business Central
Responsibilities
Coordinate technician dispatches, optimize routes and service workflows, monitor service appointments and material availability, prepare service reports, create and process service offers
Seniority
Entry to Mid-level