IT Support Specialist (m/w/d)
Core
Central point of contact for users on technical issues, handling IT support, workplace management, IT assets, and IT security.
Role type
IT Support Specialist
Builds
Support for hardware, software, workplace, and network environments
Domain
IT Support / Workplace Management / IT Security
Required skills
First and second-level support, ticket and helpdesk systems, Microsoft environments, user and permission management, hardware and software management, asset lifecycle management, endpoint management, basic networking, IT security, cloud and on-premises technologies
Preferred skills
Experience in international environments, structured and service-oriented work style
Technologies
Microsoft, Cloud, On-Premises
Responsibilities
Handle and prioritize support tickets, support onboarding and offboarding processes, manage user accounts and access rights, provide hardware and software support, manage IT asset lifecycle, collaborate with internal teams and external providers, support updates and patch management, assist with IT security measures and compliance, create documentation, support IT projects and process optimizations (via careerplan.io/jobs/12288-4949552677-S-it-support-specialist-mwd-at-jobmeka-gmbh)
Seniority
Mid-level, hands-on IC
