IT 2nd Level Onsite Support (w|m|d)
Core
2nd Level IT Support specialist handling hardware and software troubleshooting, device management, and global IT infrastructure projects for a trading company.
Role type
2nd Level IT Support Engineer
Builds
Managed IT environment (laptops, desktops, mobile devices) and global infrastructure projects
Domain
IT Support / Enterprise Infrastructure
Required skills
Windows 11 support, Microsoft 365, MS Teams, Azure, ServiceNow, Microsoft Intune, iOS/Android support, AV/Conference technology
Preferred skills
Apple device support
Technologies
Windows 11, Microsoft 365, MS Teams, Azure, ServiceNow, Microsoft Intune
Responsibilities
Analyze and resolve hardware and software issues, support global IT infrastructure projects, manage and administer laptops/desktops/mobile devices, handle IT equipment inventory and lifecycle management, support conference and AV technology, document and process support requests via ServiceNow
Seniority
Mid-level, hands-on IC
