Industriekaufmann Schwerpunkt Automotive (m/w/d)
Core
End-to-end order management and customer support for automotive clients, from quoting to delivery coordination.
Role type
Industrial Sales Operations Specialist (Automotive)
Builds
Structured order fulfillment processes and customer satisfaction in the automotive supply chain.
Domain
Automotive industry, industrial sales operations
Deliverable
product features
Required skills
ERP system proficiency, international business communication, logistics coordination, pricing and cost calculation, cross-functional collaboration, autonomous task management
Preferred skills
Experience in sales internal service (Vertriebsinnendienst), order processing, or customer support, technical product interest
Technologies
ERP systems
Responsibilities
Manage national and international business customer inquiries, create and calculate quotes in the ERP system, track orders from initial contact to delivery, coordinate availability and terms with suppliers, manage logistics steps for shipping, maintain transparent customer communication on order status, ensure alignment of commercial and organizational processes
Seniority
Entry to Mid-level, hands-on IC