College Intern Technical Support - English Speaker
Core
Support enterprise technology environments by assessing, troubleshooting, and resolving technical issues across infrastructure and software domains under the guidance of experienced engineers.
Role type
College Intern Technical Support Engineer
Builds
Customer support cases and technical investigations for enterprise clients
Domain
IT Infrastructure, Cloud, and Emerging Technologies
Deliverable
client delivery
Required skills
Troubleshooting, Case documentation, Collaboration, Diagnostic methods, Log analysis, Knowledge creation, Compliance adherence, Time zone management
Preferred skills
Passion to learn, Problem-solving, Flexibility
Technologies
Servers, Storage, Operating Systems, Networking, Virtualization, Databases, Backup and Recovery, Private/Public Cloud, Containers, Infrastructure Automation, AI, Data concepts, Observability
