Mitarbeiter Second-Level-Support und IT-Logistik (m/w/d)
Core
Second-level IT support and IT logistics handling, troubleshooting, and solution documentation via remote service, phone, and email.
Role type
Senior IC IT support engineer (logistics domain)
Builds
IT support solutions and logistics system fixes
Domain
Logistics + IT infrastructure
Required skills
SQL, Oracle PL/SQL, ticketing systems, remote support, troubleshooting, documentation
Preferred skills
intralogistics concepts, customer orientation, flexibility, travel readiness
Responsibilities
Independently process support requests, troubleshoot and resolve issues via remote/phone/email, document solutions, manage on-call duty, collaborate with project teams